Terms of service

TERMS OF SERVICE

Last Updated: 17-03-2025

This website is operated by Leplace Store. Throughout the site, the terms “we,” “us,” and “our” refer to Leplace Store. Leplace Store offers this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

By visiting our site and/or purchasing a self-guided tour from us, you engage in our Service and agree to be bound by the following terms and conditions ("Terms of Service", "Terms"), including additional terms and policies referenced herein and/or available by hyperlink.

These Terms of Service apply to all users of the site, including browsers, customers, and contributors of content.

Please read these Terms of Service carefully before accessing or using our website. If you do not agree to all the terms and conditions of this agreement, you may not access the website or purchase any tours.

Any new features or tools added to the current store shall also be subject to these Terms of Service. We reserve the right to update, change, or replace any part of these Terms of Service by posting updates on our website. It is your responsibility to check this page periodically for changes.

Our store is hosted on Shopify Inc., which provides us with the e-commerce platform that allows us to sell our digital products.

ONLINE STORE TERMS

By agreeing to these Terms of Service, you confirm that you are at least the age of majority in your state or province of residence, or that you have given us your consent to allow your minor dependents to use this site.

You may not use our products for any illegal or unauthorized purpose, nor may you, in using the Service, violate any laws in your jurisdiction.

A breach or violation of any of the Terms will result in an immediate termination of your access to our services.

DIGITAL PRODUCT DELIVERY

Since our products are digital self-guided tours, no physical products will be shipped.

After completing your purchase, you will receive access to the tour via:

  • An email confirmation with a unique access link or instructions.
  • Direct access through our app or website (if applicable).

Most tours are available immediately after purchase. If you do not receive your tour within a reasonable time, please check your spam folder or contact us at office@leplace.online.

REFUNDS & CANCELLATIONS

Due to the nature of digital products, refunds are only granted in limited cases. You may be eligible for a refund if:

  • You accidentally purchased the wrong tour and have not accessed it.
  • You experienced a technical issue preventing you from accessing the tour, and our support team was unable to resolve it.
  • The tour content does not match the description provided on our website.

Once you have accessed the tour, we cannot issue a refund. Refund requests must be submitted within 24 hours after the scheduled access date by contacting us via email.

For full details, please review our Refund Policy.

PRICING & MODIFICATIONS TO THE SERVICE

Prices for our digital products are subject to change without notice.

We reserve the right to modify or discontinue any tour without notice at any time. We are not liable to you or any third party for any modification, price change, or discontinuation of our Service.

ACCURACY OF BILLING AND ACCOUNT INFORMATION

We reserve the right to refuse any order if we suspect fraudulent activity or a violation of our Terms.

You agree to provide current, complete, and accurate billing information for all purchases made at our store. If we need to contact you regarding your purchase, we will use the email provided at checkout.

PROHIBITED USES

In addition to other prohibitions outlined in these Terms, you are prohibited from using the site or its content for any unlawful purpose, to solicit others to perform unlawful acts, to violate any international or national regulations, to transmit malware, or to interfere with the security features of the Service.

We reserve the right to terminate your access to our services if you engage in prohibited activities.

DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

We do not guarantee that your use of our Service will be uninterrupted, secure, or error-free.

You agree that your use of, or inability to use, our Service is at your sole risk. All products and services are provided "as is" without any warranties, express or implied.

In no event shall LEPLACE GLOBAL, its employees, or affiliates be liable for any damages arising from your use of the Service or any content available on our website. Some jurisdictions do not allow the exclusion of certain warranties, so some limitations may not apply to you.

GOVERNING LAW

These Terms of Service and any agreements related to our Service shall be governed by and construed in accordance with the laws of Romania.

CHANGES TO TERMS OF SERVICE

We reserve the right to update these Terms of Service at any time. Changes will be posted on this page, and your continued use of the website after any changes signifies acceptance of the new terms.

CONTACT INFORMATION

For questions about these Terms of Service, please contact us at:

LEPLACE GLOBAL
office@leplace.online
Bucharest, Romania